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Booking Policy

Rates

Rates are charged per night for the unit.
Rates are subject to change without prior notice.
Weekday rates apply for Sunday to Thursday.
Weekend rates apply for Friday and Saturday, as well as WCED school holidays and public holidays.
Minimum stay of 2 nights is always applicable.

Payment

50% deposit is required to confirm your booking. The 50% remainder is required 4 weeks prior to check-in (we send you a reminder email with a link to make payment).
100% payment charged on last minute bookings within 4 week’s of the check-in date.

Credit Cards

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Among the other forms of payment accepted by The Company by special arrangement, payment may be made via Visa or MasterCard credit cards. The Company takes measures to ensure that payment with a credit card on The Company website is secure. The primary actions taken to ensure this security are as follows:

  • Credit card transactions will be acquired for The Company via Peach Payment Services (Pty) Ltd (www.peachpayments.com), trading as Peach Payments, Registration number 2012/076633/07.
  • The Company does not store any complete credit card details on our system. Credit card details are forwarded to Peach Payment Services (Pty) Ltd who authorise the transaction.
  • The Company and Peach Payment Services (Pty) Ltd use strict encryption. No credit card details are ever sent via unsecured methods such as email.

Save as otherwise provided for in this agreement, the rules, processes and procedures of Peach Payment Services (Pty) Ltd and the relevant paying bank, clearing bank and card association shall apply to all payments and transactions concluded on this website and your rights and obligations in respect of payments due to or by you shall be governed accordingly. Notwithstanding The Company adhering to the above primary measures, you hereby indemnify and do not hold The Company liable for any loss, damage or liability of any nature arising from payments and transactions concluded on this website.

Check-In & Check-Out

Check-In After 15:00.
Check-Out Before 11:00.
Please inform us in advance of your expected arrival time via our Instagram account.

Double Bookings

Occasionally a double booking can occur when a person books through other booking platforms and on our website simultaneously. In such a case you will be contacted immediately.

Join the
Stonewood Mountain Cabin Family

Make sure you do not miss out on anything happening at Stonewood Mountain Cabin, from new additions, cancellations and specials. Make sure you know first.

Welcome to The Stonewood Mountain Cabin Family!

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